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eLearning courses on Personal Security
Mastering De-Escalation
The De-escalation training enables your employees to learn effective conflict resolution and de-escalation techniques in various situations, creating a safer and more harmonious work environment.
- Seat Time: 25 Min.
- 2 languages
- For all employees
Learning Objectives
- 1. The stages from a conflict to an act of violence
- 2. Why insults are not trivial
- 3. Illustrative examples of successful de-escalation
- 4. Protection of others and oneself in case of escalation
- 5. The right way to deal with threats
eLearning Features
- Quiz questions
- Interactive elements
- Barrier-free (on request)
- including certificate of participation
- Extra assets (e.g. handout, promo video, poster)
- Mobile-optimized (optional)
- Variety of formats (e.g. video, gamification)
- Available in the LMS or via our learning platform
Course Chapters
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