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eLearning courses on Change Management
Customer Centric Thinking
The Customer-Centered Thinking e-learning course will help you not only understand customer needs, but exceed them. From best practices to field-tested strategies, this course is your key to delivering customer service that sets the standard and builds lasting customer loyalty.
- Seat Time: 25 Min.
- 2 languages
- For all employees
Learning Objectives
- 1. What customer-centric thinking is and is not
- 2. Why customer-centric thinking is so important
- 3. How customer-centric thinking is implemented
- 4. What the differences are between product centricity and customer centricity
- 5. What challenges there are to overcome in customer centricity
Your learning goal is missing?
We would be happy to customise the course for your company!
eLearning Features
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Quiz questions
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Interactive elements
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Barrier-free (on request)
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including certificate of participation
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Extra assets (e.g. handout, promo video, poster)
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Mobile-optimized (optional)
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Variety of formats (e.g. video, gamification)
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Available in the LMS or via our learning platform
Course Chapters
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Change Management
Training available in over 30 languages.
CLIENTS
Best Practice
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IMMOFINANZ
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WAGNER Group
At the WAGNER Group, success in industrial surface technology is not only defined by innovation and the digitalization of its products and services. The targeted development of its employees is also crucial.
Mustang Jeans
Mustang Jeans makes mybreev e-learning courses an integral part of the onboarding process.
Wanzl Academy
Wanzl trains over 5000 employees with a comprehensive e-learning content library and a learning system from a single source.
1. FC Union Berlin
The cult club trains and sensitises the entire workforce digitally with mybreev's e-learning system & content library.
foodspring
The young foodspring team with over 170 employees learns with e-learning content from Security Island.
Werra-Meißner-Kreis
With mybreev, the Werra-Meißner district has created a digital platform to raise awareness of sustainability among all employees.
KfW IPEX-Bank
With our customised e-learning course, KfW is giving the topic of sustainability a new internal radiance.
